We guarantee everything we make. We have been in business over a decade and make the highest quality exercise mats on the market. When you buy from S36 you are buying the highest quality available.
Our lifetime guarantee includes manufacturing defects only. If your mat shows any type of manufacturing defect due to workmanship please contact us. Our lifetime guarantee does not include regular wear and tear (from workouts, weights or fitness equipment). Wear on the mat will occur over time. Our lifetime guaranty is for the product lifetime of the mat. Our lifetime guarantee cannot be applied to sale items.
Terms and Conditions of Life Lifetime Guarantee:
1) When filing a claim please provide us with your order id number, current address, date of purchase, place of purchase and size of the mat.
2) Explain the manufacturer's defect(s) in the mat (this does not include regular wear and tear) and provide us with images of the defect(s). Please make sure the images include the S/36 logo in the images.
This warranty does not apply to damage resulting from accident, alteration, regular wear and tear, misuse, tampering, negligence, or abuse. S36 Exercise Equipment will, at its option, repair, or replace items found defective upon examination of the claim by the s36exercise.com website customer service department, firstname.lastname@example.org
*Please note replacement mats can only be shipped within the USA and Canada.